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23. Systems of Quality and Audit of Systems
Quality of the system of planning
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" Number of incidents when using the system
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" Investment level in audit of systems
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" Proportion of certified systems by means of ISO
23.1 Intellectual property - Software and Systems
" Design
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" Flexibility
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" Level of adaptation to real necessities
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" Technical efficiency
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" The personnel's of YOU productivity and IF
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" Nē of projects of technological innovation
23.2 Organizational climate
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" Disfuncionalidad level
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" Grade of the employees' satisfaction
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" Dependence levels / independence
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" Level of the personnel's productivity
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" Labor efficiency
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" Nē of abandonments (external rotation)
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" workers'% rate that value the labor atmosphere positively
23.3 incentives and Retribution
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" Care incentives / Expenses personnel
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" Care incentives / employees' Nē
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" Nē prize-recognitions per year
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" Rhythm of salary annual growth
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" Flexibility in the retribution
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" Increments in formalized cousins
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" Plans of pensions hired internally
23.4 motivation - Formation
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" Level of global satisfaction
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" Level of satisfaction with the formation
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" Investment in gross formation
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" Investment in formation / nē ascents
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" Investment in formation / Expenses of personal
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" Nē of suggestions for improvements of the organization
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" Half Nē of hours of formation for worker and year
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" Half index of application of the formation in the carried out profile
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"% people with variable retribution
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" External rotation not wanted
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" People rewarded by contributed suggestions
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" Utility of the formation
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"works formative for worker
rate
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" Hours of absenteeism
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