11. How to select the CRM solution

To evaluate the necessities of their business.

To keep in mind factors like: Presupposed, users' base, size of the company and the client's necessities will determine if one needs an integral solution or an ASP.

For medium companies the ASP is attractive because it allows him to consent to technology with low costs and it allows them to continue being devoted to its central business.

The Capacity to manage their  number of Clients

To guarantee that the internal clients can manage the solution.

Their internal clients won't understand that to spend hours or days trying to understand their function in the solution of CRM.

Speed of Unfolding

The unfolding average of a solution of slow CRM 3 and 9 months. With ASP it lasts hardware neither software that to install.

Their Budget

Don't exceed their budget

The purpose of a solution of CRM is to capitalize its business, not to finish it.

Guides can be enlarged to achieve appropriate selections that include:

Solution of CRM.

Description of the solution.

Clients' size that supports.

If it is compatible or not with ASP.

If it has handling of contents

If it has handling of sales.

If it has Help Desk.

If it has handling of Callcenter.

If it has marketing handling.

If it has handling of fidelización program.

Base of knowledge

If ithas access to PDA.

Cost of licenses.

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