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Problems of Knowlegde Management System When trying to administer or to concentrate this información/ideas on a single place it is not an easy work and the problems that arise when attempting this task they are generally two: 1. to recognize the information: A great quantity of information is not expressed in a formal way, it is tacit knowledge: the experiences and relationships generated by an agent of sales along several years, in files that have moved to the basement, in personnel that has retired for this vacations. 2. the classification: That material type will be included in the deposit? As avoiding to oppress the system with irrelevant information? The Details of Implementation in a KMS The consultancy companies that live or they die sharing their information they have invested millions in these areas: Andersen Consulting (today in day Accenture): "Knowledge Xchange", Booz Allen & Hamilton "KOL--On-line Knowledge", Cap Gemini Ernst & Young "Center for Business Knowledge", KPMG "Knowledge Manager", Price Waterhouse "Knowledge View", and the continuous list... These bases of Information save a substantial quantity of Resources, however, like the was mentioned "Chaos" this near one, but on the other hand imagine a company that spends thousands in messaging a year in shipment of documents, this you can save with an Intranet using digital signatures This process illustrates what is known as automation, but let us remember that more important processes exist: the personnel that should Inform and that personnel that differs and capital that will be acclaimed by our clients will possibly also take place. All this will come to conform that it makes a more valuable corporation, that is denominated in occasions "structural capital"; and in the era that we live it seemed to be EVERYTHING, less what is commonly well-known as capital.
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